Dear Valued Library Users,
As part of our ongoing commitment to protect your privacy and secure access to your accounts, we have implemented an extra layer of online identity verification.
When logging into the library catalog or databases from now on, you may notice an additional login page where you will be asked to re-enter your username and password. This is to confirm it is truly you attempting to access your personal account details.
Many libraries have experienced incidents of unauthorized access due to weaknesses in single-factor login systems. By adding a second verification step, we aim to prevent bad actors from gaining access to patron records even if username and password information is compromised.
Rest assured, this two-step login process does not store or transmit any additional personal information. It simply acts to confirm the identity of the individual logging in before granting access to protected user profiles and check-out histories.
We understand this extra step may cause momentary inconvenience but your privacy and peace of mind are our top priorities. Please be assured that any data collected during this process will be handled with the utmost care and in compliance with all applicable privacy laws.
If you have any other questions or concerns about strengthening security protocols to access our online resources, please do not hesitate to contact us. We are more than happy to discuss this further and ensure you feel confident using our digital library services.
– Librarians
